Account Settings & Help
Setting Up Your Workspace
Learn how to set up your Organization, Teams, and Members so you can collaborate securely and scale work across projects.
Signing up
Create your Normain account in under a minute in one of two ways:
Email & password: sign-up with your work email
Social log-in: one click sign in with Microsoft or Google credentials
If you forget your password, simply click Forgot Password on the login screen and follow the reset link sent to your email.

Workspace structure
Normain is built around a simple structure that helps you keep work organised and access controlled.
In Normain, all work belongs to an Organization. Each Organization contains Teams, and each Team contains Extractions.
Organization: your company environment in Normain
Teams: workspaces for specific projects, departments, or client work
Extractions: where you upload files, define insights, and extract results
Your workspace is ready instantly
As soon as you sign up on Normain, you can start exploring right away.
Normain automatically creates a personal Organization and a personal Team within it, so you have a dedicated space to explore the product, test workflows, and run your first extractions.
Turning your workspace into your company workspace
Your personal Organization can easily become your shared company workspace.
You can:
Rename your Organization to your company name
Invite teammates to join
Create additional Teams to separate work across projects, departments, or clients
This is the recommended setup once you move from testing into real work.
Create an Organization
An Organization is the top-level workspace in Normain. It represents your company and contains one or more teams.
To create an Organization:
Open the sidebar
Click on your team name to open the drop-down
Click
Create organizationEnter a name and confirm

Create a Team
Inside your Organization, you can create multiple Teams to separate work and control access across departments, clients, projects or use cases. Each Team contains its own extractions and can be connected to different file sources.
To create a Team:
Open the sidebar
Click on your team name to open the drop-down
Click
Create teamEnter a name and confirm

Invite members to an Organization
Normain supports Organization-level membership and Team-level access. This keeps collaboration simple while still protecting sensitive work.
Click on your profile in the bottom left corner
Go to
SettingsSelect the relevant Organization
Open the
MemberstabClick
Add Userand select one of the following:
Add existing user– add someone who already has a Normain profileCreate new user– register their email and set an initial passwordInvite user– send an invite link to their email
Note: Single Sign-On (SSO) is currently under implementation.
Important: A user added to an Organization does not automatically get access to its Teams. They must be added to each Team explicitly. They can, however, create their own Team inside the Organization.

Owner vs member
An Owner is the highest level of administrator for your Organization. Owners can:
Assign and remove other Owners
Create and remove Teams
Assign Team file accesses
Create new members
Add members to Teams
Reset members’ passwords
Manage access to connected integration folders
This makes it easy to scale access safely while keeping control in the right hands.
Managing access (Organization level)
Organization Owners control who has access to the Organization and what role they have. Team owners manage access within their specific Team.
Managing Organization members:
Click your profile on bottom of the left panel
Go to
SettingsOpen the
MemberstabSelect
…next to a user to:remove a member
promote a member to an owner
remove owner status

Managing access (Team level)
Team access is managed separately from Organization membership. This gives you more control over who can access which extractions and files.
Managing a specific Team:
Go to
SettingsOpen the
TeamstabFind the relevant Team and click
…Choose one of the following:
Manage Teamto add or remove members to the TeamDelete Teamto remove the Team entirely


Integrations
Integrations let you connect cloud storage so teams can import files directly and work from shared sources.
Integrations are added continuously. Normain currently supports:
SharePoint
Google Drive
Box
Integrations are configured at the Organization level and relevant folders are assigned by Organization Owners to Teams based on access needs.
Connecting an integration (Organization Owners)
Go to
SettingsOpen your
OrganizationSelect
IntegrationsClick
Connecton the providerEnter credentials and save
Note: Only Organization Owners can connect integrations.

Managing Team access to integrations
Once an integration is connected at Organization level, Organization Owners can control what each Team can access. This ensures each Team only sees the files they are meant to work with.
Go to
SettingsOpen your
OrganizationGo to
TeamsSelect a Team
Configure the integration access
Choose the folders or sites the Team can use.

Account settings
Account settings are where you manage your personal profile and preferences.
To access settings, open your user menu and select Settings, then go to Profile.
Personal information
Your profile includes:
Display name (editable)
Email address (read-only)
Appearance
Choose the theme that fits your workflow:
Light
Dark
System
Password
Update your password at any time by entering your current password and setting a new one.
Notifications
Notifications are currently in development. Planned updates include:
Email notifications
In-app notifications
Notification preferences
Need help? Contact Support