Account Settings & Help

Setting Up Your Workspace

Learn how to set up your Organization, Teams, and Members so you can collaborate securely and scale work across projects.

Signing up

Create your Normain account in under a minute in one of two ways:

  • Email & password: sign-up with your work email

  • Social log-in: one click sign in with Microsoft or Google credentials

If you forget your password, simply click Forgot Password on the login screen and follow the reset link sent to your email.

Workspace structure

Normain is built around a simple structure that helps you keep work organised and access controlled.

In Normain, all work belongs to an Organization. Each Organization contains Teams, and each Team contains Extractions.

  • Organization: your company environment in Normain

  • Teams: workspaces for specific projects, departments, or client work

  • Extractions: where you upload files, define insights, and extract results

Your workspace is ready instantly

As soon as you sign up on Normain, you can start exploring right away.

Normain automatically creates a personal Organization and a personal Team within it, so you have a dedicated space to explore the product, test workflows, and run your first extractions.

Turning your workspace into your company workspace

Your personal Organization can easily become your shared company workspace.

You can:

  • Rename your Organization to your company name

  • Invite teammates to join

  • Create additional Teams to separate work across projects, departments, or clients

This is the recommended setup once you move from testing into real work.

Create an Organization

An Organization is the top-level workspace in Normain. It represents your company and contains one or more teams.

To create an Organization:
  1. Open the sidebar

  2. Click on your team name to open the drop-down

  3. Click Create organization

  4. Enter a name and confirm

Create a Team

Inside your Organization, you can create multiple Teams to separate work and control access across departments, clients, projects or use cases. Each Team contains its own extractions and can be connected to different file sources.

To create a Team:
  1. Open the sidebar

  2. Click on your team name to open the drop-down

  3. Click Create team

  4. Enter a name and confirm

Invite members to an Organization

Normain supports Organization-level membership and Team-level access. This keeps collaboration simple while still protecting sensitive work.

  1. Click on your profile in the bottom left corner

  2. Go to Settings

  3. Select the relevant Organization

  4. Open the Members tab

  5. Click Add User and select one of the following:

  • Add existing user – add someone who already has a Normain profile

  • Create new user – register their email and set an initial password

  • Invite user – send an invite link to their email

Note: Single Sign-On (SSO) is currently under implementation.

Important: A user added to an Organization does not automatically get access to its Teams. They must be added to each Team explicitly. They can, however, create their own Team inside the Organization.

Owner vs member

An Owner is the highest level of administrator for your Organization. Owners can:

  • Assign and remove other Owners

  • Create and remove Teams

  • Assign Team file accesses

  • Create new members

  • Add members to Teams

  • Reset members’ passwords

  • Manage access to connected integration folders

This makes it easy to scale access safely while keeping control in the right hands.

Managing access (Organization level) 

Organization Owners control who has access to the Organization and what role they have. Team owners manage access within their specific Team.

Managing Organization members:
  1. Click your profile on bottom of the left panel

  2. Go to Settings

  3. Open the Members tab

  4. Select next to a user to:

    • remove a member

    • promote a member to an owner

    • remove owner status

Managing access (Team level)

Team access is managed separately from Organization membership. This gives you more control over who can access which extractions and files.

Managing a specific Team:
  1. Go to Settings

  2. Open the Teams tab

  3. Find the relevant Team and click

  4. Choose one of the following:

    • Manage Team to add or remove members to the Team

    • Delete Team to remove the Team entirely

Integrations

Integrations let you connect cloud storage so teams can import files directly and work from shared sources.

Integrations are added continuously. Normain currently supports:

  • SharePoint

  • Google Drive

  • Box

Integrations are configured at the Organization level and relevant folders are assigned by Organization Owners to Teams based on access needs.

Connecting an integration (Organization Owners)

  1. Go to Settings

  2. Open your Organization

  3. Select Integrations

  4. Click Connect on the provider

  5. Enter credentials and save

Note: Only Organization Owners can connect integrations.

Managing Team access to integrations

Once an integration is connected at Organization level, Organization Owners can control what each Team can access. This ensures each Team only sees the files they are meant to work with.

  1. Go to Settings

  2. Open your Organization

  3. Go to Teams

  4. Select a Team

  5. Configure the integration access

  6. Choose the folders or sites the Team can use.

Account settings

Account settings are where you manage your personal profile and preferences.

To access settings, open your user menu and select Settings, then go to Profile.

Personal information

Your profile includes:

  • Display name (editable)

  • Email address (read-only)

Appearance

Choose the theme that fits your workflow:

  • Light

  • Dark

  • System

Password

Update your password at any time by entering your current password and setting a new one.

Notifications

Notifications are currently in development. Planned updates include:

  • Email notifications

  • In-app notifications

  • Notification preferences

Need help? Contact Support

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